Shipping
Rates
Flat $8 anywhere in the US. Free over $85 within the US. Canadian and international rates are calculated at checkout.
Processing
Every decant is poured to order — nothing sits pre-filled. Orders are decanted, labeled, sealed, and handed to the carrier within 3 business days, shipping from California.
Pre-orders
A bottle marked Pre-order has not landed here yet. Payment is taken when you order, and your vial is poured and shipped the day the bottle arrives. Anything else on the same order ships with it, so if you want in-stock vials sooner, order them separately. Arrival depends on the house, so any expected date on a listing is an estimate. Email phil@monographscent.com and we'll cancel and refund a pre-order at any point before it ships.
Delivery & tracking
Within the US, standard shipping typically arrives 3–7 business days after processing, via USPS ground service (fragrance is alcohol-based and travels ground only). You'll receive a tracking number by email the day your order ships.
Packaging
Every order is leak-checked before the box closes. Each vial is labeled.
Vial formats
- 0.3, 0.5 and 1 ml roll-on: glass rollerball, used for attars and pure oils. There is no atomiser on these.
- 0.5 ml and 1 ml dabber: glass dabber vial, no atomiser.
- 1 ml, 2 ml and 3 ml snap cap: glass spray vial with a snap-on sprayer, resistant to leaks.
- 5 ml and 10 ml: pressurized glass vials with a polymer coating.
Most bottles offer 1 ml both ways. The dabber is the lower price, and the snap cap sprays the way the bottle does.
Damaged arrivals
If your order arrives damaged or leaking, send photos within 48 hours and we'll replace or refund it.
Address accuracy & delivery
Please double-check your shipping address at purchase — we aren't responsible for orders delivered to an incorrectly provided address. Once the carrier marks a package Delivered, responsibility transfers to you; we recommend watching your tracking for a secure hand-off.
Lost packages
If tracking shows Delivered but nothing arrived, contact the carrier first to open a claim — we'll supply any documentation you need from our end to support it.
Canada and international
Monograph ships to the United States, Canada and internationally, to the countries offered at checkout. If yours does not appear there, we are not able to ship to it yet. Delivery time depends on the service you choose at checkout and on customs in your country. Any duties or taxes assessed on arrival are the recipient's responsibility and are not included in the shipping rate.